The East Windsor Ambulance Association provides paramedic advanced life support services in the Town of East Windsor and in many surrounding communities through reciprocal mutual aid agreements. With a staff of over 45 Paramedics and Emergency Medical Technicians utilizing 5 ambulances, and 3 paramedic intercept vehicles (fly cars) we answer over 2400 requests for emergency medical service.
2 ambulances are staffed, each with a Paramedic and an Emergency Medical Technician, 24 hours per day 7 days per week with few exceptions. The Chief of Emergecny Medical Services staffs a paramedic intercept fly car during week day shifts and as needed during other time periods. Off duty crews are called in during peak call volume periods. This provides the citizens of East Windsor exceptional medical coverage.
84% of our emergency response times, from dispatch to arrival, are less than 12 minutes in duration. Our most serious emergencies such as cardiac arrests and motor vehicle accidents receive the response of both of our ambulance crews and the Chief of Service. This response would include 3 Paramedics and 2 Emergency Medical Technicians, ensuring the best possible outcome for those critically ill or injured.
The entire paramedic service is provided at little cost to the taxpayers of the Town of East Windsor. The community provides, at no cost, a modest facility, environmental utilities, and a communications network. The town provides no other financial assistance. The association is responsible for all other costs such as liability and workers compensation insurance, vehicle fuel, vehicle and equipment purchases, information technology systems, medical supplies, vehicle repairs, and all employee payroll.
Operating revenues are generated through patient billing, corporate and private donations. Ambulance billing rates are regulated by the State of Connecticut Department of Public Health. The East Windsor Ambulance accepts the statewide universal ambulance billing rates.
Our EMS system is dispatched by dispatchers at Tolland County Mutual Aid Fire Service. Our ambulance vehicles are equipped with vehicle tracking systems and emergency locations are sent directly to vehicle GPS units for accurate responses. Internet hot spots are in all ambulances for transmitting medical data and electrocardiograms (EKG's) to hospital catheterization suites. This ensures rapid treatment for those having a heart attack.
Our EMS staff are highly trained and dedicated to providing the highest level of service available in Connecticut. This includes rapid sequence intubation for those patients with unmanageable airways, hypothermic resuscitation for those that required CPR and a heart beat was successful restarted, and a progressive pain management protocol for those with serious pain from an illness or an accident.
Patient care documentation is completed using electronic patient software. Our patient billing and records system is fully automated and secure. Patient billing is completed by East Windsor Ambulance staff and is not contracted to outside vendors. For those agencies looking to change their billing provider, we will be happy to meet with you to discuss your options.
The service could not be provided without the sacrifice and determination of our dedicated Paramedics and Emergency Medical Technicians. Their efforts have provided East Windsor a First Class Paramedic level Emergency Medical Service since 2002.
The East Windsor Ambulance Association is a member administered not for profit 501c3 corporation. All revenues are used to improve delivery of our emergency medical service system.
Inquiries for basic or advanced paramedic life support ambulances, paramedic fly car services, or patient billing should be directed to
or call 860-654-0515.
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